Terms of Service

Last updated: July 1, 2026

1. Who you are contracting with

These Terms form a binding agreement between you and Avisionary LLC ("Avisionary", "we", "us"). By submitting an intake, paying for a Action Plan, or otherwise using the service, you agree to these Terms. If you do not agree, do not use the service.

2. The service

AVisionary provides AI-assisted business planning Action Plans based on the information you submit through our intake form. Action Plans are practical guidance only and are not a substitute for legal, tax, accounting, or financial advice.

3. Your responsibilities

  • You must be old enough to enter a binding contract where you live. If you are using the service on behalf of a business, you confirm you have authority to bind that business.
  • You will provide accurate, current information in your intake.
  • You are responsible for any account credentials and for activity under your account.
  • You will not misuse the service. Prohibited activity includes:
    • unlawful, fraudulent, or deceptive use;
    • infringing the intellectual property or privacy of others;
    • uploading malware, probing, scraping, or otherwise interfering with the security or integrity of the service;
    • using the service to generate content that is illegal, defamatory, harassing, or otherwise harmful.

4. AI-generated content

Action Plans are generated with the help of large language models. Outputs may be incomplete, out of date, or inaccurate and may include assumptions we have made explicit in the Action Plan. You are responsible for verifying any facts, figures, or recommendations before relying on them, and for confirming that you have the rights to any information you submit. Action Plans must not be relied on as a substitute for regulated professional advice (legal, tax, accounting, medical, or financial).

5. Intellectual property

We own the service and all related intellectual property — including our software, prompts, Action Plan templates, branding, and documentation. We grant you a limited, non-exclusive, non-transferable right to use the service and to use your generated Action Plan for your own internal business purposes. You may not resell or redistribute the service, reverse engineer it, or attempt to circumvent any technical limits.

6. Your content

You retain ownership of the information you submit in your intake. You grant us a limited licence to host, process, and use that information solely to operate the service, generate your Action Plan, support you, and improve the service. We will not publish your intake content.

7. Payment terms — Paddle as Merchant of Record

Our order process is conducted by our online reseller Paddle.com Market Limited("Paddle"). Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to billing and handles refunds, chargebacks, and tax. Payment, billing, currency conversion, taxes, and cancellation mechanics are governed by Paddle's Buyer Terms, which apply alongside these Terms.

Prices are shown at checkout in your local currency where supported. Action Plans are delivered after payment is confirmed.

8. Refunds

See our Refund Policy. Refunds are processed by Paddle.

9. Service level

We work hard to keep the service available, but we do not guarantee uninterrupted, timely, secure, or error-free operation. Action Plans are produced "as is" — see Section 4.

10. Suspension and termination

We may suspend or terminate your access to the service if:

  • you materially breach these Terms;
  • your payment is not received or is reversed;
  • we reasonably suspect fraud, abuse, or security risk; or
  • we are required to do so by law.

You may stop using the service at any time. On termination, your right to use the service ends, but Action Plans already delivered remain yours to use under Section 5.

11. Warranties and disclaimers

To the fullest extent permitted by law, the service is provided "as is" and "as available", and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, consequential, special, incidental, or exemplary damages, including lost profits, lost revenue, or lost data. Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence, or any liability that cannot be limited by law.

13. Indemnity

You will indemnify us against third-party claims arising from your content, your misuse of the service, or your breach of these Terms.

14. Changes

We may update these Terms from time to time. Material changes will be communicated through the service or by email; continued use after the changes take effect constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules. Disputes will be resolved exclusively in the state or federal courts located in Delaware, unless mandatory consumer protection law in your country of residence requires otherwise.

16. Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Force majeure

Neither party is liable for failures caused by events beyond reasonable control, including outages, natural disasters, and acts of government.

18. Contact

Questions about these Terms: see the Contact page.